Privacy policy

Applies to the booking request form and the PMG Booking system. Effective from 3 October 2026.

1. Data controller

The controller of your personal data is PMG GROUP Adam Mitrenga, ul. Armii Krajowej 7, 46-300 Olesno, NIP 576 141 20 84, REGON 160078794. For any data protection matters, write to 777@pmggroup.pl.

2. What data we process

• data from the booking request form: name, email address and phone number of the promoter and of the contract signatory, organisation name, event information (date, venue, set time, line-up, terms, additional information),
• after a booking is confirmed: hotel details for the artist, the contract and invoices,
• technical data when the form is sent: IP address and browser information (security and spam protection).

3. Purposes and legal bases

• replying to your request and preparing an offer - steps prior to entering into a contract (Art. 6(1)(b) GDPR),
• concluding and performing the contract for the artist's performance (Art. 6(1)(b) GDPR),
• issuing invoices and meeting accounting and tax obligations (Art. 6(1)(c) GDPR),
• system security, abuse prevention and establishing, exercising or defending legal claims - our legitimate interest (Art. 6(1)(f) GDPR).

4. How long we keep data

• Requests that do not result in a booking are deleted automatically after 90 days from the last activity, together with their history and files.
• Confirmed bookings are kept for the duration of the contract; invoices and the data needed to settle them are kept for the period required by tax law (5 years from the end of the year in which the tax payment deadline expired).
• Copies of emails sent by the system are deleted after 90 days.

5. Who receives the data

• our hosting and email providers, who process data on our behalf,
• our accounting office - for invoices,
• the artist and their team - only the event information needed for the performance (date, venue, set time, hotel).

To place the event on a map we send only the venue address, without any personal data, to the OpenStreetMap service. We do not transfer personal data outside the European Economic Area and we never sell it.

6. Your rights

You have the right to access, rectify and erase your data, to restrict its processing, to data portability and to object to processing based on our legitimate interest. To exercise these rights, write to 777@pmggroup.pl. You may also lodge a complaint with the Polish supervisory authority, the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw).

7. Voluntary provision and automated decisions

Providing data is voluntary, but we cannot handle your request without it. We do not make automated decisions and do not use profiling.

8. Cookies

We use a single essential session cookie that secures the form and the login. We do not use analytics, advertising or third-party cookies. Fonts and scripts are served from our own server.

9. Changes

We will announce any material changes to this policy on this page.